Privacy Policy

Last updated: August 20, 2026

Ocean World Marina, located in Cofresí, Puerto Plata, Dominican Republic (“Ocean World Marina,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, retain, and protect information submitted through oceanworldmarina.com.

Information we collect

We may collect information that you voluntarily provide through our contact and dockage-request forms, including your name, email address, telephone number, vessel information, intended dates, service requirements, and the content of your message.

We may also receive limited technical and usage information, such as the pages visited, approximate location, device and browser type, referring source, and interaction data. Optional analytics are used only according to the privacy choice made in our cookie banner.

How we use information

We use personal information to:

• respond to inquiries and dockage requests;
• review vessel requirements and marina availability;
• coordinate requested marina, fuel, boatyard, guest, or arrival services;
• maintain the security and operation of our website;
• understand general website traffic and improve the visitor experience; and
• comply with applicable legal and operational obligations.

Sharing and service providers

We do not sell personal information. We may share information with personnel and service providers that help us operate the website, deliver requested services, host data, transmit email, or measure website performance. These parties should receive only the information reasonably necessary for their role. We may also disclose information when required by law or to protect safety, rights, or property.

Cookies and analytics

Essential technologies may be used to operate and secure the website. Optional Google Analytics measurement is controlled through our cookie banner. You may accept or reject optional analytics and may reopen your preferences at any time using the Cookie settings link in the website footer. For more information, read our Cookie Policy.

Retention and security

We retain information only as long as reasonably necessary to respond to a request, provide or document services, meet operational needs, resolve disputes, or comply with legal obligations. We then delete, anonymize, or securely archive it as appropriate. We use reasonable administrative and technical safeguards; however, no internet transmission or storage method can be guaranteed to be completely secure.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. You may also withdraw optional analytics consent through the footer link. Requests can be sent to concierge@oceanworldmarina.com.

Our handling of personal data is intended to be consistent with applicable Dominican Republic requirements, including Law No. 172-13 on the Protection of Personal Data.

Third-party links

The website may link to WhatsApp, Instagram, YouTube, government services, maps, or other third-party destinations. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.

Changes to this policy

We may update this policy as our website, services, or legal obligations change. The current version and its effective date will be posted on this page.

Contact

Ocean World Marina
Cofresí, Puerto Plata, Dominican Republic
Email: concierge@oceanworldmarina.com
Phone: +1 809-970-3373